Legal
Privacy Policy
Last updated: August 14, 2026
Dog O Mat ("we", "us") operates this website and the dog wash, grooming, and supply shop at 2740 Jackson Ave, Ann Arbor, MI 48103. This policy explains what information this website collects and how we use it.
Information we collect
When you use the contact or call back form on this website, we collect the information you choose to provide: your name, phone number, and optionally your email address, the service you are interested in, and any message you write. If you call us, book online, or visit the shop, we collect only what is needed to serve you and your dog, such as contact details and appointment information.
How we use your information
We use your information to respond to your inquiry, return your call, schedule and manage appointments, and provide our services. We may also use your contact details to follow up about a service you asked about. We do not sell your personal information, and we do not share it with third parties for their own marketing.
Text messages (SMS)
If you check the SMS-consent box on our contact form, you agree to receive text messages from Dog O Mat about your inquiry or appointments. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP to any message, or reply HELP for help. Consent to receive texts is not a condition of purchasing any service.
Service providers
Form submissions are processed and stored by the platform that hosts this website, and inquiry details may flow into the customer-management tools we use to schedule appointments and respond to leads. This site also embeds Google Maps to show our location; Google may collect usage data through that embed under its own privacy policy. Online booking is handled by our booking provider on its own website, under its own terms.
Cookies and analytics
This website does not require you to create an account and does not use advertising cookies of its own. Embedded third-party content (such as the Google Maps embed) may set its own cookies, governed by that provider's policies.
Data retention and your choices
We keep inquiry and appointment records only as long as needed to run the business. You may ask us to correct or delete the contact information we hold about you at any time by calling (734) 769-1492 or telling us at the shop, and we will honor the request unless we are required to keep the record.
Children's privacy
This website is intended for a general audience of adult dog parents and is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new "last updated" date.
Contact us
For questions about this policy, call (734) 769-1492 or visit us at 2740 Jackson Ave, Ann Arbor, MI 48103.